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What kinds of cables work with the OV Valet? in OV Valet
Jul 26th 22

Only Micro-USB cables work with the OV Valet.

How do I update my headphones? in OV Pro Smart Headphones
Jul 26th 22

To update your headphones, you will need to pair them with your phone and have the OV Loop app installed. Once you are ready, please do the following: Tap on the sandwich menu in the top-left corner ...

Warranty & Return (OV Pro) in OV Pro Smart Headphones
Jul 26th 22

OV Loop Limited Warranty OV Loop, Inc. (“OV Loop”) warrants your product against defects in materials and workmanship when purchased directly from OV Loop or an OV Loop authorized reseller. This war ...

Factory Reset in OV Pro Smart Headphones
Jul 26th 22

To reset your headphones to factory defaults, do the following: Turn on your headphonesHold down all three buttons on the right-side band at the same time (volume up, power, & volume down)Continue ...

Where can I find a mobile version of the OV Pro Smart Headphones guide? in OV Pro Smart Headphones
Jul 26th 22

A mobile version of the OV Pro Smart Headphones guide can be found in the OV Loop App at the bottom of the main screen. NOTE: A pair of OV Pro Smart Headphones need to be connected to your device for ...

Locate My Phone in OV Valet
Jul 26th 22

In order to locate your phone using the Valet, please do the following: Press the middle button three timesYour phone will begin to ringOnce found, press the middle button on the Valet again to stop ...

Extended Warranty (OV Pro) in OV Pro Smart Headphones
Jul 26th 22

Extended warranties offered by Amazon (and all other marketplaces of purchase) are not affiliated with or approved by OV Loop. Claims submitted after the OV Loop Limited Warranty period expires should ...

Do I need to buy an OV Valet for every brand I use? in OV Rewards
Jul 26th 22

You do not need to purchase a Valet for each individual brand. You don't even need to purchase a Valet to take advantage of these rewards programs and campaigns! All you need to do is sign up for an ...

What if my purchase exceeds my rewards? in OV Rewards
Jul 26th 22

Your rewards will still be applied to your purchase! You will just have to cover the remaining balance.

Locate My Valet in OV Loop App
Jul 26th 22

In order to locate your OV Valet using the OV Loop App, please do the following: Open the OV Loop AppTap on the "Pay With Valet" menu option on the main screenTap on "Find Device"Tap on "Ring OV ...