OV HELPDESK OV Loop AppA Modern Digital Wallet SolutionCan I add my OV Cash Card to my Apple Wallet?Can I use the app without a screen lock enabled?Locate My ValetRecovery PhraseWhat is "Phone Pay"? (Android Only)More OV Pro Smart HeadphonesPremium Sound and Voice Controls – EverywhereHow do I update my headphones?Where can I find a mobile version of the OV Pro Smart Headphones guide?Warranty & Return (OV Pro)Extended Warranty (OV Pro)Factory ResetMore OV RewardsYour Own VIP RewardsCan I redeem my rewards for cash?Can I use my rewards with other brands?What are my Top-Up limits?Why do I need to link my bank account?What is the OV Cash Card?More OV ValetConvenient, Secure, 1-Tap Payment TokenWhat do the different LED colors mean?How do I charge my Valet?What kinds of cables work with the OV Valet?How do I update my OV Valet?Where do I hold my Valet when paying?More Password ProtectedEnter Password : NopeYep, that's right! Not finding what you are looking for? Email us at support or fill out the form below and we will be happy to help you.