Warranty & Return (OV Pro)

OV Loop Limited Warranty

OV Loop, Inc. (“OV Loop”) warrants your product against defects in materials and workmanship when purchased directly from OV Loop or an OV Loop authorized reseller. This warranty is extended only to the original end-use purchaser or the person receiving the product as a gift, and shall not be extended to any other person or transferee. The warranty is valid from the date of retail purchase for a period of 1 year within the continental US. In the case of a covered warranty defect, OV Loop will at its option: (A) repair the product using new or refurbished parts; (B) replace the product with an equivalent new or refurbished product; or (C) provide a partial or full refund of the original purchase price to you in exchange for return of the product.

This warranty does not cover defects or damage arising from improper use or maintenance, normal wear and tear, commercial use, accident or external causes. Unauthorized repair, modification or customization of your product voids this warranty.

This warranty is the sole and exclusive warranty provided by OV Loop, and OV Loop’s liability will be limited to the original purchase price.

Warranty claims can be made through OV Loop Support to secure a Return Material Authorization (RMA). If OV Loop Support deems the product should be returned to be evaluated for consideration of repair or replacement, it is the end user’s responsibility to pack and ship the product to OV Loop at the end users’ expense. OV Loop will return the product via ground transportation for return shipment at OV Loop’s expense within the continental US.

Last updated on July 26, 2022